Those who have high interpersonal skills gain

Mahbubams@gmail

The key is, above all, to remember that on the other end of the phone there is another person, not a source of income. When selling over the phone, let the customer feel that he or she is important to you. When selling by phone, a professional salesperson should, first of all, show interest in the customer as a person and examine their needs and possible problems. All this can be easily done over the phone, the lack of personal contact is not a problem here.

All you need to do is ask the right questions, ask questions, be polite, address Job Function Email Database the customer by name (e.g. "Ms. Agata" or "Mr. Marek") and listen carefully to the customer's statements. The tone of voice and the way he speaks will reveal his mental state and his attitude towards us. By carefully listening to both the content and tone of the statement, we will not only build a good relationship, but also prepare the ground for creating a sales offer tailored to the customer's needs. CHECK ALSO: How to convince a customer to buy? 10 psychological tricks Myth No. 3:




You have to be born a salesperson The belief that you "have to be born for something" is one of the most popular myths in society. And it's not just about sales. No one is born an artist, a professor or a salesman. Yes, we are born with certain conditions and predispositions that later determine our life and professional paths. There is a certain set of features that constitute a predisposition to work in sales.  sales skills more easily. However, the art of selling is a skill that can be learned. It's a matter of developing certain habits as well as acquiring appropriate knowledge, including: in the field of psychology .