If you make purchases from outside the European Union
If you purchase promotion services from Facebook, Google, etc., you will not need to pay VAT to the service provider, but you will have the obligation to reimburse the VAT rate related to the invoice of the Romanian state; in the month following the completion of the purchases, the specific declarations will be submitted and based on them you will pay the amount due. If you make purchases from outside the European Union, you have the obligation to pay customs duties depending on the category of goods purchased; in order to carry out such activities, it is necessary to obtain an EORI number from the General Directorate of Customs .14. The Romanian e-commerce market The e-commerce market in Romania has Phone Number Data developed rapidly in recent years, especially with the establishment of the state of emergency caused by the Covid 19 virus. Due to the restrictions imposed by the Government, companies have gone digital a lot and moved their activity online ; also, the buying behavior of consumers has also changed significantly, they opting for online shopping, to the detriment of those in physical stores. According to statistical data published by , in the year 2023 e-commerce market sales are estimated to be 7.58 billion USD, with an annual growth rate of 13.49% and a total sales of 12.58 billion USD by 2027. Also, by the year 2027, the total number of users in the ecommerce market is expected to reach 11.1 million, and the average revenue per user (ARPU) is expected to reach 741.90 USD. You can set the time interval monthly, quarterly or annually.
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In general, monitoring your repeat purchase rate allows you to determine how loyal your customers are to your business and how likely they are to make future purchases. Customer Loyalty Strategies for Online Stores Your objective is to convert occasional customers into loyal and repeat customers. There are some sure-fire strategies that will help you keep customers coming to your brand online. Prioritize customer service The customer who does not receive help when he encounters a difficulty can be considered lost. If he gets the help he needs, he will feel privileged. Invest in customer support and cultivate in your staff qualities such as patience, empathy, clear communication to answer all questions the customer has about products, services or work hours.
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